TERMS AND CONDITIONS

Our Policy

1. Veterinary Medical care release form &  legal consideration agreement must be read and signed before the start.

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2. Happy Tails LLC will not be responsible for outdoor pets, all pets must be kept inside during the whole duration. 

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3. The payment shall be made upfront for the full service. Additional costs incurred during the service period will be settled upon return. 

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4. Cancellation policy: you will receive a full refund if services are cancelled 21 days (or more) before the agreed start date. 75% will be refunded if services are cancelled 16 to 20 days before start date.

25% will be refunded if services are cancelled 5 to 15 days before the start

date. We don't refund if the services are cancelled 5 days (or less) before the start date. There will be no refund if services are cancelled before the agreed completion date.

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